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Files saved by colleagues do not appear in finder (Mac)

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Jarle Paulsen 
Files saved by colleagues do not appear in finder. Each folder must be updated manually for files to become visible. I see the files in a browser, but am dependent on using finder.

Using Apple OS Ventura 13.6.3.
Box Drive version 2.36.112
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  • Rona

    Hi Jarle,

    Welcome to Box Community and glad to help!

    Let me create a new case and a member of our team will be in touch, please keep an eye out.

    Thanks for posting!

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