OKTA integration fails without roles manually assigned
CompletedHi,
We are trying to complete BOX-OKTA sso integration and we are running into an issue where users fail to properly sync in OKTA until we manually assign the roles in OKTA (Admin, Co-admin, user). Do we have to create an OKTA group for each role where Co-Admin, Admin and regular users get placed in their groups in AD so they can get assigned the correct group in OKTA for successful Box access? Is this best practice?
A second question is that we have some external users who are using their company email for lite accounts since they needed just the basics. Once we enable SSO for our enterprise account, will those external users be affected?
Thank You
Please sign in to leave a comment.
Comments
1 comment