hi My disc shows full even though it is not full

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Erdi Yılmaz

• January 15, 2024 07:30

hi My disc shows full even though it is not full

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  Ann

  • January 15, 2024 19:45

  Hi Erdi,

  Welcome to the Box Community!

  I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.

  Thank you for posting!

  Best,
  Ann

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  Erdi Yılmaz

  • February 01, 2024 06:44

  hi My disc shows full even though it is not full

   

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