Size wont change

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ADELA HOXHA

• January 17, 2024 13:20

Hi,

I do sistematically delete files from box account folders, but the overall size keeps increasing! and I am reaching the limit.

 

Please support!

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  ADELA HOXHA

  • January 17, 2024 13:21

  I delete also from trash folder, even though you say it wont count.

   

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  Rona

  • January 17, 2024 21:28

  Hi Adela, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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