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I can't log in with my Box Enterprise account

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石田 久美（保守）

I logged in with my Box Enterprise account. However, I am unable to log in because I am receiving a message that says "Please log in with your Box Enterprise account." Can you tell me how to log in?

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  • Rona

    Hi there, '

    Welcome to Box Community and glad to assist! 

    Seems that you're currently registered on a free individual account with Box. In order to assist with your log in error, please use your Enterprise account and create a ticket. 

    We'd love to further assist! 

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