Storage full but I was told I had unlimited storage

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Michelle White

• January 18, 2024 14:52

Hi

I am now unable to add any more files to my account - it says my storage is full. Previously I was told I had unlimited storage. Can you help?

Michelle

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  Rona

  • January 19, 2024 19:51

  Hi Michelle, 

  Welcome to Box Community and glad to help! 

  Seems that you're almost close to your storage limit for a free individual account. Note that the unlimited storage is currently available for Business accounts and above. 

  Let us know in this forum if you have questions, 

  Thanks for posting! 

   

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