Ownership Transfer - ERROR message space

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Jolene

• January 22, 2024 22:47

Hi there, our company is trying to change ownership of one of our folders and we continue to get an error message indicating the new owner's account does not have enough space for the transfer. 

In addition - we also continue to get error messages when trying to upgrade (although I don't think space is the issue for the above issue.) 

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  Rona

  • February 01, 2024 22:39

  Hi Jolene, 

  Welcome to Box Community and glad to assist! 

  Kindly attach a screenshot of your error in this thread to get a closer look. 

  We'd love to further assist! 

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