Email already used in a Box account but not associated with an enterprise

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Harpreet Chatha

• January 23, 2024 00:52

Hello,

I'm getting this error when trying a user to our account. Please help.

Thanks,

Harpreet

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  Rona

  • January 24, 2024 19:57

  Hi Harpreet,

  Welcome to Box Community and glad to assist!

  I have created a ticket to address your new user issue and a member from Product Support Team will get in touch, please keep an eye out. 

  Thanks for posting! 

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