I have deleted most of my files but storage still full

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Tom Ide

• January 24, 2024 12:28

Hi,

I have deleted most of the files in my folders but still says I ran out of storage. I have deleted my trash folder as well.

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  Rona

  • January 24, 2024 22:00

  Hi Tom,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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  Tom Ide

  • January 25, 2024 00:15

  Amazing. Thank you Rona!

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  David Carlson

  • March 10, 2024 19:23

  I am having the same issue and our team is unable to upload any files despite having over 30% of space available. 

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