It takes forever for photo thumbnails to load using Box Drive and Windows Explorer crashes/hangs on folders with a large number of files. Any fix for this?

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January 24, 2024 16:38

It takes forever for photo thumbnails to load using Box Drive and Windows Explorer crashes/hangs on folders with a large number of files, and really hard to scroll up/down. Any fix for this?

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1 comment

Rona

January 24, 2024 21:58
Hi Mark,

Welcome to Box Community and glad to assist!

I have created a ticket and a member from Product Support will get in touch, please keep an eye out.

Thanks for posting!
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