Cant upload files saying box is full and to upgrade

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Ginette Marino

• January 24, 2024 18:28

I am trying to upload documents and it keeps telling me I am out of space. The account was upgraded and there is plenty of space available why is this happening

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  Ginette Marino

  • January 24, 2024 18:30

  This is what I am getting

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  Rona

  • January 24, 2024 22:05
  • Edited

  Hi Ginette, 

  Welcome to Box Community and glad to assist! 

  Can you cross it out (x) to suspend the upgrade prompt? 

  If this thing continues, please let us know in this forum. 

  Hope it helps! 

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