Lost Authenticator App - cant login to box

Answered

Follow

New post

佐々木　菊美

• January 25, 2024 06:14

My colleague lost authenticator apps then he can not log in. Please help. 

0

• 

  Rona

  • January 25, 2024 20:33
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist!

  We'd love to help address the user's login issue and kindly advise him to open his ticket. 

  You can advise him to open his browser and go to support.box.com. Scroll down to select For a Box issue you are experiencing yourself (do not log a customer request here)

  Thanks for posting! 

   

  0

  Comment actions Permalink

Please sign in to leave a comment.