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Box Status

Transferring Seats

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Steven Sun

I purchase 3 box seats for my team. I do not use box, but my account counts towards the 3 seats. How can i release my seat for my team and stay under the free user? 

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  • Rona

    Hi Steven, 

    Welcome to Box Community and glad to assist! 

    To reduce the number of purchased seats (licenses) from your subscription, have the account administrator submit a request to cancel@box.com.

    Thanks for posting!  

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