I am having error or unable to change ownership of by box folders to another individual.

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Amy Woodard

• January 25, 2024 17:54

When I go to click to change owner on the overall folder, it won't allow me to change the editor to an owner.  When I go to the individual folder, it clicks on owner, but won't change status.

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  Rona

  • January 31, 2024 20:42

  Hi Amy, 

  Welcome to Box Community and glad to assist! 

  To be able transfer the folder ownership is only available for the folder owner. Are you attempting to change the ownership of a folder you're collaborating with? If yes, please have the owner to accomplish this instead. 

  Please let us know in this forum if you need additional assistance. 

  Thanks for posting! 

   

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