I can’t find files shared with me

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鳥居希

• January 25, 2024 21:40

Someone shared some files with me but I can’t find those. Is it because I use free plan?

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  Rona

  • January 26, 2024 21:30
  • Edited

  Hi there, 

  Welcome to Box Community and glad to assist! 

  Note that collaboration is available across all account types. And if someone sent an invite, try looking for your pending invitation(s). 

  To find and resolve a pending invitation:

  1. In the left menu of your Box account window, click All Files.
  2. In the pending invitations panel under ACTION REQUIRED, hover on the name of a file or folder.
  3. To see details about the invitation, click the ellipses, "...", and select View Details.
  4. To decline the invitation, click the ellipses, "...", and select Decline All.
  5. To accept the invitation and gain access to the project's content, click Accept.

  Hope it helps! 

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