upgrade to personal pro

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Alan Steven

• January 26, 2024 20:43

Trying to upgrade to personal pro is prompting me for account verification.  I have been in contact with Box billing via my linked email account, with details, but they have been very slow to respond.  

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  Ann

  • January 29, 2024 19:06

  Hi Alan,

  Hi , 

  Welcome to Box Community!

  To assist you with your upgrade issue, please contact our billing team directly at billing@box.com.

  Thanks for posting! 

  Best,
  Ann

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