cannot change default email address
AnsweredI need to change my default email address in my BOX individual account
followed the instructions
To add an email address:
Click Add More Emails.
- Enter a valid email address.
- Click Save.
An email verification will be sent to the address you entered. Click the verification link in the email to confirm and add the alternate email to you account.
i did this and got a message saying it had been done successfully but when i looked at my Account page i see the message
There was an error while trying to add xxxxxx @outlook.com to your account.
thats not too helpful really ! tried another alternate email address and got same message Help please :-(
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Hi Brian,
Welcome to Box Community!
Here are some troubleshooting steps to try:
1. Make sure that the browser is up to date
2. Clear the browsing history
3. Temporary disable plugins/extensions, firewall, and VPN
Use a different browser
4. Check if your firewall is configured for Box apps
5. Try to connect to a different networkI trust that the above steps will do the trick. Let me know how it goes.
Thank you for posting!
Best,
Ann
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