Empty account but storage displays 13,7 GB used

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Alexander

• January 28, 2024 09:35

I clear all the folders and files in my account (include clearing Trash) but it still display 13.7GB used

1. 13.7GB used

2. Empty driver

3, Check in Account Settings > Storage

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  Alexander

  • January 28, 2024 09:40

  please run a script for my account to fix the data inaccuracy issues

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  Ann

  • January 29, 2024 19:47

  Hi Alexander,

  Welcome to Box Community!

  The data storage in your account has been cleared up and it should now display the correct storage space.

  Thank you for posting!

  Best,
  Ann

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