There is no "add user" option or button!
AnsweredI just upgraded my account in order to have unlimited external collaborators, but the problem is I cannot add even a single user from my company as managed user (I have 3 seats, 2 empty at the time).
There is no button "add user" as described, there is no place to add the e-mail adress, nothing.
We need this to work fast and now and I have no possibility even to activate this account properly to serve it purpose.
-
Hi Aleksandra,
Welcome to the Box Community!
This would be something our Product Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this.
Kindly check your email for details and updates.
Post is closed for comments.
Comments
2 comments