Tried to upload our 2023 records and was denied access

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Eastern Apiculture

• January 28, 2024 19:06

I am the EAS Historian and organized this account with Records Reduction's Shane Hunt and Lori Rogers. Tried to upload our 2023 records and was denied access along with access to other areas. Can you please correct this or explain the issue.

Thank you, 

Doug Galloway, [personal information–redacted]

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  Ann

  • January 29, 2024 20:15

  Hi Doug, 

  Welcome to the Box Community!

  What is the error when you try to access the folder and upload? Have you already tried clearing your browsing history or used a different browser? My suggestion is to contact Lori or Shane and ask them to remove you as collaborator, and then re-invite. Hopefully that will resolves the access issue.

  Let me know how it goes and thank you for posting.

  Best,
  Ann

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