Password reset not working
AnsweredHello,
My colleague is unable to sign in to Box and she does not receive a password reset link. (She checked her junk/spam and the email does not appear there either.) Please advise on how to fix this.
Thank you,
Joseph
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Hi Joseph,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
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