Need to Transfer Admin rights but this is what i encounter "You do not have permission to confirm this administrator transfer'

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Troy Fingold

• January 30, 2024 16:39

Hi there, 

I need to transfer Admin rights to another person but cannot seem to get past the "Can't transfer admin ownership "You do not have permission to confirm this administrator transfer"

I have logged out and logged back in and I am using the right account. What needs to be done for this?

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  Ann

  • January 30, 2024 20:23

  Hi Troy,

  Welcome to the Box Community!

  This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket for this issue and one of our representative is now assisting you, please continue working with them and check your email for updates.

  Thank you for posting.

  Best,
  Ann

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