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La taille des données utilisées est incorrecte

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Box User

Bonjour,

Dans mon compte sur box, la taille en Go des données utilisées est incorrecte et dépasse la limite de mes possibilités de storage. Est-il possible de corriger cette situation qui m'empêche de télécharger de nouveaux dossiers dans mon espace box.

Merci.

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  • Ann

    Hi there,

    Welcome to the Box Community!

    This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist.

    Google Translate or other tools may help! If any community members are able to understand and help, it would be greatly appreciated!

    Best,
    Ann

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  • Noriaki Ota

    Ann, maybe you can use the translator as you are the little helper here from box.

    Even I can do this:

    Good morning,

    In my box account, the size in GB of the data used is incorrect and exceeds the limit of my storage possibilities. Is it possible to correct this situation which prevents me from downloading new folders in my box space.

    THANKS.

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