I cancelled my account a month ago and I just got charged

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Greg Bockis

• January 31, 2024 13:37

I cancelled my account on December 20, 2023. I just got charged on January 27, 2024. How can I have my account refunded? This is an illegal practice and I would not recommend anyone use Box. 

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  Rona

  • January 31, 2024 20:18

  Hi Greg, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

  Thanks for posting!

   

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