New User Note Receiving Email

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Crissy Adkinson

• January 31, 2024 14:26

I have set up a new user and they are not receiving a welcome email, I have checked their spam folder and the email address used during set up, these are not the issue.

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  Rona

  • January 31, 2024 19:26

  Hi Crissy, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions. 

  We'd love to further assist! 

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