cancel sub

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Anelys Izquierdo

• February 02, 2024 01:38

I have a trial subscription but I want to cancel it so that I am not charged after the trial period finishes.

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  Rona

  • February 02, 2024 22:31

  Hi Anelys, 

  Welcome to Box Community and glad to assist! 

  For any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!

  Thanks for posting! 

   

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