10 GB of Box Storage Says Full After Deleting Items

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Ryan Chisholm

• February 02, 2024 18:29

Hello,

 

I am trying to get some support with my box being full, even though I have deleted items to free up space. I am at my 10 GB free limit, but cannot get any space back after deleting items. Any help would be greatly appreciated. 

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  Rona

  • February 02, 2024 20:09

  Hi Ryan,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Thanks for posting!

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