.gif files not animating in the preview window

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Tanner Schaul

• February 02, 2024 19:47

I am sharing a .gif file and want it to animate for people that are previewing it in their browser, any idea why it isn't allowing them to preview?

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  Tanner Schaul

  • February 02, 2024 20:00

  Looks like the watermarking is disabling the animation, is there any way for it to play with a watermark?

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  Rona

  • February 02, 2024 21:45

  Hi Tanner,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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