Cancel subscription and refund
AnsweredHello, I was just charged for subscription today after the free trial. Please cancel the subscription and refund. Thank you!
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Hi Chi-Yen,
Welcome to Box Community and glad to assist!
For any requests for cancellations, downgrades, or seat decreases can be emailed directly to cancel@box.com. All other billing-related inquiries can be sent to billing@box.com. A member of our team will reach out as soon as possible to assist you!
Thanks for posting!
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