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3 comments

Date Votes
  • Box User

    Support doesn't exist anymore - they expect users to know the product so well and donate their time instead of providing product support.

    At least that's what it seems to me. I too am trying to get support, and it just sent me here.

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  • DT

    Ha- great, thank you for the info. Yes, very confusing!

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  • Rona
    • Edited

    Hi there, 

    Welcome to Box Community and happy to assist! 

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Meanwhile, please click this link  when creating a new ticket going forward. Kindly let us know if the link doesn't work. 

    Thanks for posting! 

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