Where can I talk to a human

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Angelica Reyes

• February 03, 2024 18:47

Where can I talk to a human because I have several doubts about the service I have in the Enterprise package and the doubts I have are regarding the annual payment, there are months without interest, now I was with another company and we want to back up that information. It is around 27TB but it has only let 1TB upload.

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  Rona

  • February 05, 2024 21:31
  • Edited

  Hi Angelica, 

  Welcome to Box Community and glad to assist! 

  Seems that you have some clarifications regarding the plan that you signed up for. And for better assistance, kindly get in touch with our Billing team by  creating new ticket or email them using billing@box.com. 

  Thanks for posting! 

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