Comments

9 comments

  • Rona

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting!

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  • POET TAYLOR

    HELLO I'M GETTING THE STORAGE ERROR AGAIN BUT ONCE AGAIN ITS NOT. I HAVE TO DELETE THE ONE DOWNLOAD TO LOAD ANYTHING

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  • Elliot JustoV

    I have the same problem, my storage says full but I only have couple of files in there...

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  • Scott Simpson

    i have the same problem, please help

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  • Keith Rieger

    I have the same issue... it says my Storage is Full (50.0 GB of 50.0 GB used)... however, I do not have any files in my account?

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  • Adam Ross

    I have the same issue can someone please help resolve

    Account ID
    21070819709
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  • Mary Williamson

    Same here.  Please run script to free up the space.

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  • Anton Barba

    I have the same problem. It says the problem is answered, but I dont see the answer.

     

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  • Andreas Sulewski

    Same here.  Please run script to free up the space.

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