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How to delete my account

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Terry Barone

I no longer want to use box as I am retired and don't need the service. I have followed the directions in the HELP section and gone to account settings but DO NOT FIND ANYWHERE an option to Permanently Delete Account. HELP!

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  • Rona
    • Edited

    Hi Terry,

    Welcome to Box Community and glad to assist! 

    You assist with your cancellation please contact us using cancel@box.com. 

    Thanks for posting! 

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  • Jenny Lefcourt

    Hi- I wrote to "cancel@box.com" and they said I have to do it online. However I also cannot find where to "permanently delete account". Its very upsetting!

     

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