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Box Autoupdater eats up huge amount of memory

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Changfu Yao 
Recently, Box Autoupdater eats up huge amount of memory on my iMac27. The worst it can eat up all RAM my iMac has about 60 gb. I uninstalled Box Drive then reinstalled, it does not help with the problem. Want to make sure if this is the problem related to Box or it is actually a malware.
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  • Changfu Yao 
    Recently, Box Autoupdater eats up huge amount of memory on my iMac27. The worst it can eat up all RAM my iMac has about 60 gb. 
    I uninstalled Box Drive then reinstalled, it does not help with the problem. Want to make sure if this is the problem related to Box or it is actually a malware.
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  • Rona

    Hi Changfu,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting! 

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