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personal account blocked when added to an enterprise account

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Antony Hofton

I have a personal box account(free). i have been using it for years. TOday I was added to an enterprise account. I have been locked out of all the files. I have been using to share files with clients. Now it appears they have been added as collaborators to the enterprise account. Potentially giving them access to another clients account.

I cannot upload new personal files to my area.

Please Help

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2 comments

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  • Rona

    Hi Antony,

    Welcome to Box Community and glad to assist!

    I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

    Thanks for posting! 

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  • Antony Hofton

    Still Know Ticket Sent to me Any  update.   This is potentially a data breech of confidential data. In breach of your 27001 Procedures

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