Expired link for verification

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Andrea Josette Tawiah

• February 09, 2024 09:54

Hello there,

The link sent to me to verify my email has expired, how do I go about it?

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  Rona

  • February 09, 2024 19:43

   

  Hi Andrea,

  Welcome to Box Community and glad to assist! 

  If your confirmation email link has expired. Please proceed and reset your password using the steps below. 

  1. Visit https://app.box.com/reset and enter the email address associated with your Box account.
  2. Check your email, you will receive an email with a link to reset your password.

  • Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
  • If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
  • Also, check your spam folder in your email client for this email.

  Hope it works! 

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