Unable to change password with Gmail SSO
AnsweredI am logging in via Google SSO and need to change my password in order to access a share that requires a strong password. This has been posted several times before, but I see no way to contact Support.
For example: https://support.box.com/hc/en-us/community/posts/19426252796435-Unable-to-change-password-with-Gmail-SSO
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Hi Shaikh,
Welcome to Box Community and glad to help!
Please change your password by using these steps.
- Visit https://app.box.com/reset and enter the email address associated with your Box account.
- Check your email, you will receive an email with a link to reset your password.
- Password reset links sent via email expire 3 hours after they are sent. If you need a new link after your current one has expired, visit https://app.box.com/reset to have another link emailed to you.
- If you do not receive an email from Box for this password reset, check to see if your Box account is associated with that specific email address or another email address.
- Also, check your spam folder in your email client for this email.
Hope it helps!
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