Server Error

Answered

Follow

New post

Ahmad Al-Attar

• February 15, 2024 10:31

Hello,

I am trying to retrieve a previous version of a file but receive a server error when trying to do so. I get this error when trying to:

Version History

Server Error

File versions could not be retrieved.

No prior versions are available for this file.

 

Thanks.

0

• 

  Rona

  • February 16, 2024 19:46
  • Edited

  Hi Ahmad, 

  Welcome to Box Community and glad to assist!

  Regarding your error while accessing the file's older versions. 

  How many collaborators can access this file? Are your other collaborators experiencing the same 'server error' when accessing version history? 

  We'd love to hear from you! 

   

  0

  Comment actions Permalink

Please sign in to leave a comment.