New User Confirmation email failes to send

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Tommy Keyes

• February 15, 2024 13:54

Hello,

 

We are adding a new user, and the confirmation email fails to send. We've checked the junk folder as well as our spam filter. 

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  Rona

  • February 15, 2024 21:36

  Hi Tommy, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  Preben Dahl Johansen

  • February 16, 2024 11:21

  Hi There

  we are having the same issue. is there a common solution?

   

  Br. Preben

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