Used space is wrong

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Chris C

• February 15, 2024 22:16
• Edited

Showing 7.2 GB used but only 5.5 GB really used. Thank you for the help.

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  Chris C

  • February 16, 2024 18:36

  Rona are you able to help with this? Thanks.

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  Rona

  • February 16, 2024 20:34

  Hi Chris,

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Hope it works!

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  Chris C

  • August 23, 2024 04:23

  And it's happening yet again. How has this bug not been fixed yet? Please reset my data, claiming that I've used 6.5 GB but I only have 5.88 stored

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