Storage is not Full
Answered
My account keeps telling me my storage is full or almost full. I have checked and my deleted folder is empty, my account has 1 file in it that is 78MB. It cannot be sitting at 16.6GB out of 20GB like it states.
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Hi Christy,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Hope it works!
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