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3 comments

  • Rona

    Hi there,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Hope it works!

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  • traveler001

    please anyone can help ?

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  • traveler001

    hi Rona

    Please, need assistance in resolving this issue and adjusting my storage size to accurately reflect the empty state.

    TIA

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