Storage full but it is not correct.

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saresh kumar

• February 19, 2024 06:40

I have deleted all of the files in the account & trash, but the storage is not zero.

And unable to upload the new files.

Request to do the needful.

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  Rona

  • February 19, 2024 20:38

  Hi Saresh, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  In the future, if you experience incorrect storage, please let us know in this forum.

  Hope it works!

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  saresh kumar

  • February 21, 2024 05:55

  Thank You Rona.

  It worked.

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