About account recovery

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皆川 幸輝

• February 20, 2024 02:57

I deleted my account by mistake and would like to restore it.
email address:
Date and time of deletion:
Thank you.

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  Rona

  • February 20, 2024 20:02

  Hi there, 

  Welcome to Box Community and glad to assist!

  We encourage the affected user to create a ticket using this link. This way Product Support will be able to help address his/her account recovery. 

  Thanks for posting! 

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  皆川 幸輝

  • February 21, 2024 00:50

  Hello, Rona
  Thank you for your reply.
  This link only allows you to post to the community support forum.
  But I can't create a ticket.
  Could you please create a ticket?
  Thank you for your confirmation.

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