box admin view - unable to view certain accounts

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Dan Salmo

• February 20, 2024 22:11

I am logged in to admin section and viewing all managed users, including app user. 

We have a "Legal Services" app user but I do not see them listed. 
My colleague does see them. He is an admin, I am an admin...Why do we not both see all accounts? 

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  Rona

  • February 21, 2024 19:36

  Hi Dan,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch. 

  Thanks for posting! 

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