Task list not loading

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Jillian Singleton

• February 26, 2024 03:59

When selecting Tasks or Notifications from the menu, both show a prompt that there is an Error Loading Tasks or Error Loading Notifications and asks me to try again.

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  Rona

  • February 26, 2024 21:32

  Hi Jillian,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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  Patrick Leal

  • March 04, 2024 19:04
  • Edited

  Hi, I am experiencing the same issue. I added a task to a document, sent it to an assignee, including myself, received the task emails, but now I cannot see the tasks in my task center, neither in progress nor sent ones. 

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  Jillian Singleton

  • March 04, 2024 21:02

  Hi Patrick,

  The day I had the error it eventually corrected itself.  It was very hit an miss, one minute the task list was empty, a few minutes later after a refresh the tasks were there.  I'd come back a little while later and they were gone again.  Shutting down and logging out attempts didn't seem to make a difference.

  I have not had an issue since that day - fingers crossed.

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