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free space incorrect

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  • Rona

    Hi SH, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    At this time, we don't have an update if there will be a plan to roll out an End User facing solution. However, you can always use this forum. 

    In the future, if you experience incorrect storage, please let us know. 

    Hope it helps! 

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  • Box User

    Hi Rona,
    Thanks, Problem solved. And five stars for the quick response.

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