free space incorrect

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Box User

• February 26, 2024 08:11

Can you run the script manually to correct my free cloud space, please. Is there a solution planed for the future to refresh this information for the user himself?

Thx in advanced.

SH

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• 

  Rona

  • February 26, 2024 19:36
  • Edited

  Hi SH, 

  Welcome to Box Community and glad to help!

  Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

  At this time, we don't have an update if there will be a plan to roll out an End User facing solution. However, you can always use this forum. 

  In the future, if you experience incorrect storage, please let us know. 

  Hope it helps! 

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  Box User

  • February 26, 2024 20:31

  Hi Rona,
  Thanks, Problem solved. And five stars for the quick response.

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