Recover deleted files from trash

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Rajeshwari K N

• February 26, 2024 10:46

Hi,

Unknowingly i have deleted one folder in BOX and it has been deleted for all.

I was able to recover deleted folders from my trash, but the trash folder is empty.

I cannot find my files inside. Please help me to recover all files as soon as possible.

Sincerely,

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• 

  Rona

  • February 26, 2024 20:35

  Hi Rajeshwari,

  Welcome to Box Community and glad to assist! 

  You should contact your internal helpdesk team in order to a open a support case for Premier Services.

  We'd love to further assist! 

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