Unable to Add New Users

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Emily Ratliff

• February 28, 2024 18:38

I was able to add 3 new users to my account successfully but then the last 2 it said I was unable to add.  I got error messages that said that they were already part of the box community?

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  Rona

  • February 28, 2024 21:31

  Hi Emily,

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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