Unable to log in - old phone number

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Todd Rollin

• February 28, 2024 19:24

I'm stuck - 2FA won't let me in as my old phone number is in the system. Thank you in advance for helping me out.

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  Rona

  • February 28, 2024 19:26

  Hi Todd, 

  Welcome to Box Community and glad to assist!

  I have created a ticket and a member from Product Support will get in touch, please keep an eye out. 

  Thanks for posting!

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